ANSWERS TO YOUR QUESTIONS

Shipping Information

WHAT SHIPPING METHODS ARE AVAILABLE?
We offer both USPS & UPS Shipping Options. For Free Shipping we offer USPS First Class & a upgrade to Priority which will deliver in 2-3 Business Days. For Rush orders we also offer UPS Overnight & 2-Day for when you absolutely must have your CrowdNeon order on time!
HOW LONG WILL IT TAKE TO GET MY PACKAGE?
All order are shipped from our Long Island NY Warehouse. Shipments are usually sent daily Monday - Friday, with most orders placed by 2PM EST shipping out the same day. If you have a rush order feel free to contact us at info@CrowdNeon.com and we can pay special attention to make sure your order is sent out Asap!
  • USPS First Class: 2 - 5 Business Days
  • USPS Priority: 1- 3 Business Days
  • UPS 2-Day Air: 2 Business Days
  • UPS Overnight: 1 Business Day.
DO YOU SHIP INTERNATIONALLY?
Yes international shipments are possible, please expect 1-2 weeks for delivery..

Payment Information

WHAT PAYMENT METHODS ARE ACCEPTED?
We accept Credit Card & Paypal checked out from our secure Shopify server.

Orders and Returns

HOW DO I CHANGE OR CANCEL AN ORDER?
If your order hasn't shipped yet please contact support@CrowdNeon.com.
HOW DO I TRACK MY ORDER?
As soon as your order ships you will receive an email notification with a tracking link.
This can also be checked online anytime by visiting the Your Orders in the 'My Account' section.
RETURN POLICY:
We are only able to accept returns for unused / unworn products or if your product is faulty due to a technical reason. Please contact us to submit a return at support@CrowdNeon.com
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